Alternative Methods

Improving Access & Quality for All

Alternative Modes of Care Delivery

By shifting where services are delivered, alternative modes of delivery can play a role in more effectively meeting patients' health needs and reducing health inequities. This might occur through leveraging technology, specifically telehealth, as well as using mobile health units, pop-up clinics, direct mail, and non-emergency medical transportation.

Telehealth

NFPRHA Telehealth Resources
NFPRHA Sample Telehealth Workflows — detailed steps for providing common components of family planning and sexual health care via telehealth.
Telehealth for Reproductive Health Care Resources — Reproductive Health Access Project.
Strategies for Effective Telehealth Care — six strategies to effectively communicate about telehealth services with patients.
Telehealth Etiquette for Family Planning — job aid to ensure a positive patient experience when conducting telehealth visits.
Telehealth Strategies and Resources for Serving Patients with Limited English Proficiency
Mailing Prescription Medications to Patients — considerations for health centers exploring the feasibility and permissibility of mailing medications to patients.
Telehealth Essentials — Essential Access Health resource hub with clinical guidelines, clinic operations, and various toolkits.

Mobile Health Units & Pop-Up Clinics

Pop It Up! A Guide to Pop-Up Clinics for Family Planning and Sexual Health Services — NFPRHA resource guide that introduces different models for implementing pop-up clinics.
Mobile Health Map — a Harvard Medical School program and the only comprehensive database of mobile health clinics in the country.
The Case for Mobile — explores how health centers can leverage mobile health unit programs to sustain or expand efforts to deliver health care in under-resourced communities.
Mobile Health Units: A Strategy to Increase Access to Family Planning and Sexual Health Services — NFPRHA resource with an overview of mobile health units, examples, and lessons learned from the field.
Using Public Data to Predict Demand for Mobile Health Clinics — methodology using public data sources to account for factors that may affect the demand, including weather and foot traffic.

Non-Emergency Medical Transportation

Rural Transportation Toolkit — Rural Health Information Hub modules with resources on developing, implementing, evaluating, and sustaining rural transportation programs.
Promising Practices for Increasing Access to Transportation in Rural Communities — highlights key findings from 15 promising rural transportation program models.
Ridesharing services (Lyft, Uber) are developing partnerships with health systems and EHR vendors to provide non-emergency medical transportation. Health care organizations may wish to explore their EHR's current capabilities or work directly with ridesharing services to provide transportation to patients.